programs and seminars
upcoming seminars and workshops
You can get practical tips and tools to ensure your business stays relevant and ahead of the game at one of our seminars or workshops.
Finding opportunities in the Customer Purchase Journey
Are you losing customers or struggling to attract new customers to your business? Relooking at the customer purchase journey can help you identify areas to improve your offering, as well as potential new offerings.
By the end of this 90 minute workshop, participants will be able to:
• Understand what the customer purchase journey is and why it is important
• Map their customers’ purchase journey, including what is important and what is not satisfied in their journey
• Know how to identify and prioritise opportunities for their business
The workshop includes a workbook which will be sent the day before.
Next Event
Finding opportunities in the Customer Purchase Journey
11th Dec, 2020 at 7:15AM
Are you losing customers or struggling to attract new customers to your business? Relooking at the customer purchase journey can help you identify areas to improve your offering, as well as potential new offerings.
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