what new problems can you solve for your customers?
Once you understand what’s important for your customers throughout their journey with your business, you can identify areas of opportunity for your business.
These opportunities can be identified as unmet needs, or elements that are both important to the customer AND they’re unsatisfied with how it is being solved.
This is where it is important to focus on the unmet needs as problems, and not rush into solutions. We can help you define the problem from the customers’ perspective.
We can also facilitate ideation sessions to help you come up with ways to solve your customers’ problems to add value to your offering.
Delight your customers, every time
23rd Aug, 2021 at 9:30AM
Learn the process to identify ways to delight your customers every timeView events
As consumers, we are always looking for ways to get stuff done ‘better’. So, as businesses it’s important to remember, then, that your existing customers buy from you because they’ve determined that you’re products and services serve them ‘better’ to get a particular task done than someone else.
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