we take your privacy very seriously
The data we collect is used to help us better understand your needs in relation to the services we offer. To do this, we may collect the following data:
- We may monitor how users interact with our website, such as how you found us, the website you came from and how often you visit. This information is anonymous and helps us better understand the behaviour of the users of our website and to provide better customer service.
- Through the completion of contact us forms and other business information, we may collect information about you and your business in relation to the services you have expressed an interest in. This data may be used to provide you with the most relevant products and services, and may also be used to analyse issues or areas of improvement so as to provide improved products and services in the future.
- If you opt in to our newsletter, we collect your name and email address for purposes of sending you this newsletter. These details will never be sold, rented, or passed on to third parties without your explicit consent. At any time, a user may unsubscribe from these newsletters by contacting us, or by clicking on the unsubscribe link at the bottom of each email.
Keeping your data secure is extremely important to us, so we take all reasonable steps to ensure your data is adequately protected. We do not capture any credit card details on our website, preferring to use alternative methods of payment.
And, as a general rule, we will never disclose your data to third parties without your permission. We know that providing your information to us is an act of trust and we intend to honour that act. However, there are certain circumstances where we may pass on some personal information:
- If required to do so by law.
- Where we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person.
If you would like us to update or delete any data held by us, please contact us with your request, and we will action the request as soon as practically possible.